Where care
meets compassion.
About Essential Care Provided
Established in 2022
by Chantelle and Daniel with a clear vision: to support the local community by delivering care with a genuine difference.
Built from the recognition of a decline in person-centred services
where participants and support workers were increasingly treated as numbers rather than individuals. Chantelle and Daniel set out to change this.
Committed to ensuring every individual is heard, respected, and valued.
Our approach places people at the heart of everything we do, delivering care that is truly personalised and compassionate.
Our Mission
At Essential Care Provided, our mission is to deliver compassionate, person-centred support that recognises the dignity, individuality, and voice of every person we serve.
We are committed to fostering meaningful relationships, empowering participants to achieve their goals, and creating a supportive environment where both participants and support workers feel valued and respected.
Through integrity, professionalism, and genuine care, we strive to make a positive and lasting difference within our local community by caring with a difference.
Our Vision
To be a trusted leader in person-centred care, where every individual is valued, heard, and supported to live with dignity, independence, and purpose
We envision a community where support services prioritise genuine connection, compassion, and respect – ensuring that no participant or support worker is ever treated as a number
Our Services
At Essential Care Provided we are committed to delivering personalized support that
empowers participants
values their voices
fosters meaningful, respectful relationships
We strive to ensure consistency with service delivery, including reliable service days and times, as well as continuity of support workers. We understand that everyone leads busy lives, and we are committed to making our services as seamless and accessible as possible.
Our dedicated team supports you in achieving your everyday goals while working alongside you to uphold your choice and control throughout your NDIS journey.
We offer a range of NDIS tailored support including:
In-Home
Support
We provide practical support around the home to make everyday living easier and more manageable. This can include meal preparation, cleaning, laundry, tidying, and other household tasks tailored to your individual needs.
Personal
Care
Our personal care services provide respectful and compassionate assistance with daily personal activities, including showering, dressing, grooming, toileting, and hygiene support. We focus on maintaining your comfort, dignity, and independence at all times.
House & Yard Maintenance
We assist with general home and yard maintenance to help keep your living environment safe, clean, and comfortable. From lawn mowing and gardening to minor household upkeep, our team supports you in maintaining a home you can enjoy with confidence.
Appointment
Support &
Assistance
We provide reliable support to help you attend medical, personal, or community appointments with confidence. From transport assistance to companionship and guidance during appointments, we’re here to make the process easier and more comfortable.
Grocery
Shopping
Assistance
We offer assistance with grocery shopping to help make everyday errands simple and stress-free. Whether accompanying you to the shops or helping with shopping on your behalf, we ensure you have access to the essentials you need.
One-to-One
Community
Access
Our one-to-one community access service supports you to stay connected, active, and engaged in the community. Whether it’s attending social activities, visiting friends and family, or enjoying hobbies and outings, we’re here to support your independence and wellbeing.
Not part of the NDIS? No problem!
At Essential Care Provided, we also offer private services for individuals who do not currently have an NDIS plan or an aged care package, ensuring continued access to quality support.
Our Service Areas
We proudly provide personalised support and services across the Southern Highlands, Wollondilly and Macarthur regions, helping individuals and families throughout these communities with reliable, compassionate care.
Southern Highlands
Wollondilly
Macarthur
Meet your Essential Care Provided Team
Our team consists of carefully selected, suitably qualified professionals who bring extensive experience within the care and disability support sector.
Chantelle
Managing Director
Chantelle has over 15 years of experience in the disability sector and brings a wealth of knowledge to Essential Care Provided. She began her career as a support worker, supporting people with disability, older adults, and individuals with mental health needs.
After completing her qualification as an Assistant in Nursing and a diploma of community services, Chantelle progressed into support coordination role, where she assisted NDIS participants to understand and navigate their plans and access appropriate supports. Drawing on her extensive experience across both support work and coordination roles, Chantelle established Essential Care Provided with high-quality, person-centered services.
Daniel
Administration, Payroll & Accounts
Daniel (also known as Dan) has worked alongside Chantelle since 2022, providing administrative and accounting support, payroll services, design assistance, and direct support work.
Daniel is known for his kind and compassionate nature and takes pride in supporting individuals and assisting those in need.
Alexis
Essential Care Team Member
Alexis has been working in the aged and disability sector since late 2024 and is Currently undertaking Individual Support (Ageing).
She is committed to developing her skills and knowledge to provide high quality, person–centered care.
Outside of her professional role, Alexis enjoys spending time with her family and continually expanding her cooking skills.
Stephanie
Essential Care Team Member
Stephanie is currently undertaking her Certificate III in Disability and Aged Care, demonstrating her commitment to developing her skills and knowledge within the sector.
In her spare time, she enjoys spending quality time with her family, walking her dogs, maintaining an active lifestyle through exercise and travelling.
Ella
Essential Care Team Member
Ella has been working in the disability sector for two years as of 2026, gaining valuable experience supporting individuals with diverse needs, She has completed her certificate III in Allied Health Assistance, further strengthening her capability within the field.
In her personal time, Ella enjoys exploring new places, travelling and reading. She also values spending time with friends, as well as engaging in activities such as fishing and maintaining an active lifestyle through regular exercise.
Renee
Essential Care Team Member
Renee has over 10 years’ experience in the Disability and Aged Care Sector as of 2026, demonstrating a strong commitment to providing quality, person-centred support. She has completed her Assistant in Nursing (AIN) qualification and has maintained a keen interest in Mental health first aid throughout her career.
Outside of work, Renee enjoys watching sports, Cooking, and maintaining an active lifestyle. In her spare time, she values spending time with family and enjoys visiting the beach and attending the races.
Maddie
Essential Care Team Member
Madeline, also known as Maddie, is currently undertaking her certificate III in individual support and has been working within the sector for 4 years’ as of 2026, demonstrating both experience and ongoing professional development.
Maddie enjoys reading and spending time outdoors, with particular interests in swimming, running and dancing. In her spare time, she values time with friends and family, walking her dogs, and maintain an active lifestyles.
Jaegar “Jags”
Essential Care Team Member
Jaegar (“Jags”) has been working in the disability and aged care sector for five years as of 2026, bringing valuable experience and dedication to his role.
Outside of work, Jaegar has a strong interest in old-school R&B and rap music and enjoys attending live concerts. His hobbies include building LEGO, playing video games, and spending quality time with family. He also has a particular fondness for French Bulldogs.
Shauni
Essential Care Team Member
Shauni has over 17 years of experience working in the community services and disability support sector.
She holds a Certificate III in Aged Care and a Diploma of Community Services, bringing a wealth of knowledge, compassion, and dedication to her role.
Shauni is passionate about supporting individuals to achieve their goals and live fulfilling, independent lives.
Her caring nature and extensive industry experience enable her to build strong, meaningful relationships with participants and their families.
Outside of work, Shauni enjoys reading, listening to music, exploring nature, walking her dog, spending quality time with family and friends, and relaxing with a good movie.
Hey, you! Looking for a Career Change?
At Essential Care Provided, our people are at the heart of everything we do. If you are passionate about making a real difference, we’d love to hear from you.
Join our team where
Your Skills are
Valued
Your Voice is
Heard
The Work you do
Truly Matters
But don’t just take our word for it, this is what our past employee’s have to say
I had the absolute pleasure of working with ECP for six years, and it has truly been the most amazing company to work for. Chantelle and Dan are incredibly supportive and accommodating, always treating their employees like family rather than just a number.
They consistently go above and beyond for everyone involved — both workers and participants — ensuring everyone feels heard and that outcomes genuinely suit all parties. I truly couldn’t think of anyone else I’d rather have in my corner.
If I weren’t moving interstate, I would have happily continued working with ECP for many more years to come. I’m incredibly grateful for my time there and can’t recommend them highly enough.
~ Rebecca B
Got a Question?
Let us know! Fill out the form, or contact us via one of the below methods, and one of our friendly staff will get back to you ASAP